Privacy Policy
We respect your privacy. We collect only the information needed to confirm and complete your cab booking. We do not sell, rent, or share your personal data with third parties for marketing purposes.
1. Who We Are
Bangalore to Chennai One Way Taxi is a cab and drop taxi service operating on the Bangalore–Chennai (NH48) corridor, based in Mahadevapura, Bangalore, Karnataka – 560048. We can be reached at:
- Phone / WhatsApp: 7204741092
- Email: info@bangaloretochennaionewaytaxi.com
- Website: bangaloretochennaionewaytaxi.com
2. Information We Collect
When you book a cab or contact us through our website or WhatsApp, we may collect the following information:
- Name — to address you and confirm the booking
- Mobile number — to send booking confirmation and driver details
- Pickup location and drop destination — to plan and assign your cab
- Travel date and time — to schedule your trip
- Vehicle preference — Sedan, Innova, or Innova Crysta
We do not collect payment card details. Payments, if any, are processed through third-party platforms (such as Razorpay) under their own privacy policies.
3. How We Use Your Information
The information you provide is used solely for the following purposes:
- To confirm your cab booking via WhatsApp or phone call
- To assign a verified driver and share their details with you
- To contact you in case of any changes to your trip
- To respond to your inquiries or complaints
- To improve our service quality based on feedback
We do not use your information for automated decision-making or profiling.
4. WhatsApp Communications
Our primary booking channel is WhatsApp. When you initiate a booking via the WhatsApp button on our website, your message and contact details are received by our team on WhatsApp. WhatsApp's own privacy policy governs how WhatsApp (Meta) handles that data. We only use the information you share to fulfil your booking.
5. Cookies and Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use the site. This data is anonymous and aggregated — it does not identify you personally. It helps us improve page performance and user experience.
You can disable cookies in your browser settings at any time. Doing so will not affect your ability to make a booking.
6. Data Sharing
We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:
- With our drivers: Your name, mobile number, and pickup details are shared with the assigned driver to complete your trip.
- Legal requirement: If required by law, court order, or government authority in India, we may disclose your information.
7. Data Retention
We retain your booking details for a reasonable period (generally up to 12 months) for reference and customer support purposes. After that, data is deleted or anonymised. WhatsApp conversation history is subject to WhatsApp's own retention policies.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where legally permissible)
- Withdraw consent for us to contact you
To exercise any of these rights, contact us at 7204741092 or info@bangaloretochennaionewaytaxi.com.
9. Security
We take reasonable precautions to protect the information you share with us. Our website is served over HTTPS. Booking data shared via WhatsApp benefits from WhatsApp's end-to-end encryption. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age. If you believe a minor has submitted personal data to us, please contact us immediately and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact Us
For any privacy-related questions or concerns, please reach out:
- Phone / WhatsApp: 7204741092
- Email: info@bangaloretochennaionewaytaxi.com
- Address: Mahadevapura, Bangalore, Karnataka – 560048